FAQ

FAQ has replies to 99% of your questions, however if you still need our support, you are more than welcome to contact our 24/7 support team through a channel that fits your needs: email,live support, telegram support or ICQ support.


Frequently Asked Questions

Wealthsimple builds portfolios of assets that are broadly diversified across markets, are expected to perform well over the long-term, keep fees low, and don't try to time the market. For the vast majority of people, we believe this is the best way to invest in public stock and bond markets. It is really hard to outperform the market, and the data shows that very few active managers do it consistently, especially once you factor in their fees. And, even if some managers do consistently outperform the market, it's really hard to predict in advance which ones will. The most important determinant of wealth for investors is their savings rate and their ability to stick with an investment strategy. That’s why we provide a technology experience that is designed to help you invest long-term, advisors who are here to answer questions and help you stick to your plan, and a variety of portfolio themes that align with your values and goals.
Wealthsimple Crypto is made available through the Wealthsimple Trade website. Wealthsimple Digital Assets Inc. (WDA) offers Wealthsimple Crypto to Canadians under time-limited registration as a restricted dealer through the Canadian Securities Administrators' Regulatory Sandbox. The balance in your Wealthsimple Cash account is held in trust for you with members of the Canada Deposit Insurance Corporation (CDIC), a federal Crown corporation. CDIC protects eligible deposits held at CDIC member institutions in case of a member institution’s failure. Note: Wealthsimple isn’t a bank, and we are not a CDIC member. That said, we’ve partnered with a number of CDIC-member, federally regulated Canadian Financial Institutions to effectively extend CDIC deposit protection to WS Cash account holders for a combined amount (up to $300,000 CAD) in the unlikely event the CDIC members were to fail. Coverage is free and automat Crypto-assets purchased and held in an account with Wealthsimple Crypto are not protected by the Canadian Investor Protection Fund, the Canadian Deposit Insurance Corporation or any other investor protection insurance scheme. You can find more information about Wealthsimple Digital Assets in our Client Relationship Disclosure.
Our strong belief is that financial assets are an excellent bet to outperform cash, and that returns will roughly correlate with the riskiness of the portfolio overall. Over long time horizons, a good rule of thumb is that our riskiest portfolios earn about 4–15% returns over the rate of inflation and that less risky portfolios will earn slightly less. A wide range of outcomes are possible in any year, but you should be confident that, in the long run, continually saving and investing in low-cost diversified portfolios is a good way to build wealth. When you create an account and are matched with a portfolio, you’ll be able to view your personal projection based on the level of risk in your portfolio and your deposits. You can find out more about our expected range of returns here.
Ultimately, the best portfolio for you is one you can stick to, and keep investing in through market ups and downs. That’s what makes investors successful in the long term. To match you with the right portfolio, we will ask you a few questions, like what you’re saving for, when you’re going to need the money, and how comfortable with portfolio fluctuations you are. Your portfolio will be personalized to your situation, but in general the longer you have to invest, the more risk you can take in your portfolio as you will have plenty of time to make up for any short-term losses..
Wealthsimple’s affiliated custodial broker, Wealthsimple Investments Inc. is a member of the Investment Industry Regulatory Organization of Canada (www.iiroc.ca). Customer accounts are protected by the Canadian Investor Protection Fund within specified limits. A brochure describing the nature and limits of coverage is available upon request or at (www.cipf.ca). In the extremely unlikely event that Wealthsimple were to go out of business, your account would remain safe. All securities are beneficially held under your name, and if we were to close, you could choose to keep your money with Wealthsimple Investments Inc. or transfer it to a new advisor or your bank account. Wealthsimple Inc. is a registered Portfolio Manager in Canada. Securities in your account may be protected through Wealthsimple Investments Inc. See www.cipf.ca for more details.
No country has passed a law that illegitimates digital assets, however, because cryptocurrency networks are decentralized, some countries limit its use. All this means however is: it is hard to transact in cryptocurrencies in those countries, it is not illegal. Of recent, the use of digital assets is growing so much that its heft is no longer deniable. As a result, many of the regulations that restrict its use around the world are being relaxed.
The majority of your coins are held in offline cold storage with our custodial partners. All of our custodial partners are regulated entities themselves — and they have over $75M in insurance coverage each. The remainder of your coins are stored with us in hot wallets. Those have coverage too! We’ve partnered with Coincover to make sure that in the very, very unlikely event that there’s a hack, you’ll have additional ways to recover your assets.
We focus on understanding the long-term drivers of a winning business, not quarter to quarter earnings. Our investment process provides corporate, institutional and wealth management clients with expert advice, innovative solutions, execution and comprehensive access to international capital markets
You must have the minimum 100$ deposit amount to get started investing.
We implement a world-class reputed Finance Department backed with a simple and easy way of making You can have your personal account within a minute. The registration process on the website is quite simple. You need to fill in the registration form, which include the name ,username , email address and password.
You have to be at least 18 years old before you're allowed to become an investor. In addition to this, you must agree to our Terms of Service. Anybody from anywhere in the world can invest with us.
We accept all cryptocurrency payments.
No fee is applied for external transactions, however there is one for internal transactions. No hidden charges
All investments are recorded in the database after 3 network confirmations after sending your coins to us. Your account will start receiving interest from the elapse of the first day after a deposit investment is made.
The idea behind our referral program is to provide more extra financial opportunity to our members by referring others to our project. All you have to do is share your referral link (available in your account) with other individuals, and you will be awarded with 3 to 15% on their deposit into your account balance. If you would like to earn even higher commission from your referrals’ deposits, please apply for Representative status.
Trading is available on our exchange 24 hours a day from 5:00pm ET Sunday-5:00pm ET on Friday. This includes the majority of U.S. holidays. Be advised that the odds for non-liquid market conditions happen at the beginning of the trading week. The result of could be wider spreads on specific currency pairs.
All withdrawals are processed instantly to the account at times within 24hours.
To withdraw your funds, please go to the withdrawal section of your personal account and request a withdrawal.
Minimal withdrawal amount is $20 US Dollar.
Yes the system does allow the adding of funds to existing deposits,and you can have as many deposits as you wish.
ROI calculation differs from package to package. The earliest withdrawal you can make on your ROI calculation is of 5 business days, which will be credited in your Trading Wallet
No, active deposit is required to earn commission as an affiliate.
The main difference is that you will earn twice as much affiliate commission (10 -15%) by joining our Representatives along with a monthly salary as well as having to support and promote our project in your region.
In order to become a Regional Representative of Wealth Simple you have to have the ability to support and promote our project in your region via different ways, such as a personal blog, online / offline presentation, meetings with clients etc. Please email us at support@Wealthsimpleinvest.com for application.